Privacy Policy

Welcome to UB CARS’s Privacy Notice. At UB CARS, we want you to know that we have your best interests at heart and in this Privacy Notice, we give you information on how we collect and process your personal data when you use our website or mobile applications, take part in any of our competitions, sign-up as a member with us, apply for a job with us or are a service provider to us.

As data protection is really important to UB CARS, we may provide you with additional data privacy notices or information that is specific to your situation – and if we do, you need to read that additional information alongside this Privacy Notice (which is our key document and will always apply).

UB CARS, as an organisation, is made up of different legal entities and together all of these entities form a group. This Privacy Notice applies to the entire group.

As UB CARS takes managing your personal data seriously, we have a team who are responsible for overseeing the management and security of your personal data as well as answering any questions that you have about this Privacy Notice. If you would like to get in touch with this team, please kindly contact privacy@ubcars.com.au

We also need to let you know that if you have any concerns and/or you’re not happy with our approach, you have the right to make a complaint at any time to your local data protection regulator.

This Privacy Notice is kept under regular review and was last updated in August 2019.

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU AND HOW?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

A) Different kinds of personal data

In general, we collect, use, store and transfer different kinds of personal data and we’ve grouped them together below for you:

• Contact Data includes      billing address, delivery address, email address and telephone numbers.
• Identity Data includes      first name, maiden name, last name, username or similar identifier,      marital status, title, date of birth and gender.
• Financial Data includes      bank account and payment card details.
• Technical Data includes      internet protocol address, your login data, browser type and version, time      zone setting and location, browser plug-in types and versions, operating      system and platform, and other technology on the devices you use to access      this website. Where you are a member with us, it also includes data on      your driving and the locations that you have travelled to with our vehicle      (as our vehicles are installed with devices that track this data).
• Profile Data includes      your username and password, agreements signed with you (such as our      subscriptions, Flexi and Flexi own agreements), your interests,      preferences, feedback and survey responses.
• Transaction      Data includes details about payments from you      and other details of products and services you have registered for with      us.
• Usage Data includes      information about how you use our website and services.
• Marketing and      Communications Data includes your preferences in      receiving marketing from us and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Notice.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

We do collect personal data that is to do with driving-related offences and criminal convictions that our drivers have received before they are fully able to become members with us. We only obtain and process this data when we have a lawful basis in which to do so (i.e. consent has been given to us by the driver for us to obtain this data).

Our products and services are not intended for children and therefore, we do not knowingly collect data relating to children.

B) Our relationship with you

The personal data that we collect from you depends on our relationship with you. Below we’ve made a chart which explains the personal data that we collect, how we collect this data and what our legal basis is for collecting it (as we will only collect and process your personal data when the law allows us to do so).

The personal data that we collect from you depends on our relationship with you. Below we’ve made a chart which explains the personal data that we collect, how we collect this data and what our legal basis is for collecting it (as we will only collect and process your personal data when the law allows us to do so).